Home and furnishings beautiful-Maintenance Terrible
Review by Kris O.
The home itself was beautiful. Furniture and furnishings were excellent. A flood happened just before we arrived from broken pipe. Furniture was shoved up near fireplace, had to arrange it, Furniture in one bedroom was all on the bed, one bathtub had dirt in it (probably from dumping bucket from flood), very dusty, sheet rock dust on garage floor that we tracked through house (they had it cleaned), lock on hot tub broke (1 rule is to keep it locked when not in use), both air mattresses had holes in them (brought new ones on 2nd day), Sprinkler pipe broke and flooded the patio, Had to deal with muddy patio all during our stay. They wouldn't clean it up because it was for the HOA to deal with. Not very inviting to use hot tub when patio was so dirty. Windows were VERY dirty, told they only clean them twice a year. Grill was caked with residue and no brush to clean it with. Vacuum sprayed dust everywhere which explains the house being dusty. We realize we were probably the first renters this season but obviously the home was not ready for renting. Most of all, the people I talked to didn't even offer an apology, just seemed upset that I kept bugging them.
2 out of 5 stars
Ski Vacation
Review by Emily H
We had a wonderful stay at your property! The home was perfect for our two famlies with two king masters, the bunk room and plenty of extra space. The home is in a great location just minutes from the jordanelle gondola.
5 out of 5 stars
Manager Response:
We're glad to hear the home was perfect for your family vacation! It's a great place to stay for quick acces to the Deer Valley Gondola/Lift and the Jordanelle Lake. Thanks for being great guests. We'd be happy to host you again, any time.
Amazing place, perfect location
Review by Sidney D
Easily best place I've stayed and we've stayed at multiple places. Lives up to the pictures and hype.
5 out of 5 stars
Manager Response:
We're so glad you enjoyed this beautiful home, Sidney! Being so close to the reservoir and right across the highway from the Deer Valley Gondola makes this location perfect. We hope you used the private hot tub and enjoyed the amazing views during your stay. We'd be happy to host you again!
Location was great.
Review by Tammy M.
Location was great. You are in between Heber and Park City. Management was quick to respond to any questions. The views are beautiful
5 out of 5 stars
Beautiful home, luxurious decor, perfect location for Deer Valley and Jordanelle
Review by Gabriela K
We had a wonderful week at this home. It was the perfect location for our ski days at Deer Valley. The home itself is beautifully furnished with high end quality furniture and very comfortable, all the bedrooms were very roomy. Love the open airy feeling of the great room. The hot tub was so nice to relax in after a full day of skiing. The media room was spacious and wonderful to unwind at night. We plan on staying here again in the summer for boating at Jordanelle. Best of all seasons at this location. Pak in your own food because we couldn't find anywhere that would deliver, but Heber is pretty close for takeout. There are no restaurants close by for a quick bite. Love love love this home.
5 out of 5 stars
Manager Response:
Thank you for staying with us, Gabriela! We're so glad to hear you loved the home. the location and your stay. We have some great options on our site for grocery delivery. They will deliver to the Hailstone homes. You can also treat yourself to one of the personal chef options. That always makes for a nice meal! We'll look forward to hosting your next Park City area get-away. Thanks for being great guests! - Kimberly Blocker, Moose Managment Vacation Rentals. Park City, Utah #PCMoose
Associate MemberPark City Board of Realtors
MemberVacation Rental Management Association
